Welcome to our store.

Return Policy

We carefully handle all orders.
If what you receive doesn't satisfy you, please contact us at the first time, we will solve the problem and give you a satisfying answer.

We only accept products return for below reason:

+ Wrong size from our website you choose.
-  the stems size within 5cm shall be accepted.
-  the flower heads size within 2cm shall be accepted..

+ Wrong color against the order color. Due to color variances among different monitors and other electronic display devices, the colors as they appear on your screen may not match the actual colors.

+ Within 7 days after you receive the goods.

+ Refunds will be issued back to the original form of payment that was used to place your order.

+ When a gift card (or any other free giveaway) is applicable to an order and if that order is refunded for any reason, the gift card (or any other free giveaway) used in that order cannot be refunded.

+ We cannot refund or be responsible for any fees not paid to us, which includes customs taxes or VAT and the goods clearing charges etc..

+ You must pay for the return shipping fee, unless a mistake is made by us.